Joy-Casino realises that a high level of security is essential in order to protect both ourselves and our customers. Due to the fact that Joy-Casino handles financial transactions and is privy to sensitive information, the entire system has been designed with the utmost attention to data integrity, security and reliability.
All sensitive data are stored in an encrypted format with a key known only to the customer. To ensure the safety of all such data the customers password must be entered in order to carry out any transactions where such information is required.
Joy-Casino encrypts all data traffic between our customers and our servers using SSL technology.
In order to limit the risk of website failure, Joy-Casino has multiple redundant servers. This minimises the need for scheduled downtime, and reduces the risk of unscheduled stops.
Since Joy-Casino deals with sensitive information, such as account balances and transactions, any loss of data would be severly detrimental. Joy-Casino has two systems in place to manage this risk: Daily backups are performed of the entire data set; and all operations are continuously mirrored on an off-site machine.
Joy-Casino guarantees payment of all winnings by reserving the total potential losses from both parties once a bet has been matched. This amount is reserved in the customers Joy-Casino account until the result has been verified and winnings appropriately distributed.
Joy-Casino uses two independent sources to verify results in order to eliminate the potential for erroneous information. Winnings will not be paid out until the result is confirmed by both sources.